YOUR HOME HEROES MEMBERSHIP
You Own the Home. You Shouldn’t Have to Manage It Alone.
Quarterly maintenance, a running history of your home, and one dependable point of contact for repairs and specialist coordination.
No starting over. No finger-pointing. One place to start.
A Better Way to Care for Your Home
We give you continuity.
Helping an older parent maintain their home? Explore home maintenance support for older homeowners and families.
Quarterly Care
We stay ahead of routine preventative maintenance throughout the year.
Home History
We keep track of what was maintained, repaired, inspected, and deferred.
One Place to Start
When something needs attention, you don’t have to figure out who to call first.
We Stay Involved
We coordinate routine maintenance and specialist work, staying involved through scheduling and follow-up.
Membership
Choose the Level of Support That Fits Your Home.
Every membership gives you one trusted place to start. Choose the level of support that fits your home.
Essential
$99.00 Per Month
A proactive foundation for taking care of your home.
- Quarterly maintenance + written report
- Customized home maintenance plan
- Trusted-pro coordination
MOST POPULAR
Complete
$159.00 Per Month
Preventative maintenance plus an annual professional look at the bigger picture.
- Everything included in the Essential Plan, plus:
- Annual professional inspection + detailed report
Premier
$249.00 Per Month
For homeowners who want Your Home Heroes more involved in managing the ongoing needs of their home.
- Everything included in the Complete Plan, plus:
- $225 quarterly service credit — up to $900/year
- Reduced service-call minimum: $75
CUSTOM LARGE-HOME MEMBERSHIP
Private Home Management for Larger or More Complex Homes
$399+ Per Month
For larger homes where maintenance becomes home management. Your Home Heroes builds the plan around the size of your home, property, and recurring service needs.
Built Around Your Home
- Everything included in Premier, plus:
- Maintenance plan scaled to your property
- Added support for recurring services and complex projects
- Reduced additional service-call minimum: $50
More Support as Your Needs Grow
| Membership Benefit | Essential | Complete | Premier |
|---|---|---|---|
| Quarterly Maintenance | Included | Included | Included |
| Written Maintenance Reports | Included | Included | Included |
| Customized Home Maintenance Plan | Included | Included | Included |
| Trusted-Pro Coordination | Included | Included | Included |
| Annual Professional Inspection | — | Included | Included |
| Quarterly Service Credits | — | — | $225/quarter |
| Additional Service-Call Minimum | $125 | $125 | Only $75 |
| Estimated Annual Membership Value | $2,000+ | $2,500+ | $3,500+ |
Have a larger or more complex home? Custom memberships include Premier-level benefits, plus a maintenance and management plan scaled to your property and additional support for recurring services and complex projects.
Estimated annual service value reflects a working estimate of comparable services purchased separately; actual value varies by home, selected services, and usage.
How Membership Works
1. WE LEARN YOUR HOME
We establish what needs attention now, what should be maintained regularly, and what can wait.
2. MAINTAIN & DOCUMENT
We coordinate quarterly preventative maintenance and keep a running history of the home.
3. START WITH US
We help arrange the appropriate independent professional and remain involved as your point of contact.
Your Home Shouldn’t Have Amnesia.
Three years from now, you shouldn’t have to remember who fixed the leak, when the water heater was serviced, or what the inspector said about the roof.
We keep the history so you’re never starting from zero. The longer we work with your home, the more useful that relationship becomes.
Questions About Membership?
Tell us about your home and what you want help managing. We’ll walk you through the options and help you choose the right level of support.
Quick Answers
Frequently Asked Questions
What does my membership include?
Every membership includes quarterly preventative maintenance, a written report after each visit, a customized maintenance plan for your home, and access to Your Home Heroes as one trusted place to start when something needs attention. Your specific included services depend on your membership level. Your signed Schedule A identifies six core maintenance categories and up to four selected services, with property-specific frequency and limits. Each quarterly visit includes up to two total technician labor-hours and up to $30 of ordinary consumables at YHH cost; repairs and specialty materials outside Schedule A require separate approval. Complete, Premier and Custom members may request one annual professional home inspection by an independent South Carolina-licensed inspector after three full paid months; quarterly Maintenance Reports are not professional inspections.
How often do you visit, and what gets completed during each visit?
Scheduled maintenance visits take place quarterly. Not every maintenance item needs to be completed during every visit. Some services are performed quarterly, while others may be completed seasonally, semiannually, or annually based on your home and maintenance plan.
Our goal is to complete the right maintenance at the right time rather than simply repeat the same checklist every three months.
What happens if you find a problem during a maintenance visit?
We document what we find in your maintenance report and let you know what we recommend.
If the issue is covered by your included maintenance, we will address it when practical. If additional repair work, materials, or a specialist are needed, we will explain the options and cost before additional work begins.
We can then handle the repair or coordinate the appropriate professional so you are not left figuring out what to do next.
How does one locally owned company handle so many different home needs?
We coordinate home repairs and maintenance through independent service providers. When a project requires a licensed or specialized trade, we use our network of more than 300 locally based service providers to help find the right professional.
Your Home Heroes remains your administrative point of contact, helps coordinate the work, and stays involved so you do not have to start over with a different company every time your home needs something.
What costs extra beyond my monthly membership?
Your scheduled preventative maintenance and the benefits listed with your membership tier are included in your monthly price.
Repairs, projects, materials, recurring services, and work performed by outside specialists that fall outside your included maintenance are priced separately. Separately scheduled service calls have minimum charges of $125 for Essential and Complete, $75 for Premier, and $50 for Custom; the nonmember minimum is $150. Actual work and specialty materials may cost more. A small approved repair during your existing quarterly visit does not trigger a separate-visit minimum.
Before any additional work begins, we will discuss the available options and associated costs with you for approval.
How do Premier and Custom service credits work?
Premier and Custom memberships include a $225 service credit each quarter.
Credits can be applied toward eligible additional services outside your included preventative maintenance, such as home cleaning, lawn care, pressure washing, gutter service, flooring, repairs, or other approved projects.
Credits apply only to eligible additional work arranged through YHH and completed in the applicable calendar quarter. Unused credit expires, has no cash value, cannot be carried forward or applied to membership fees, and is subject to your signed membership terms.
Can I cancel my membership at any time?
Yes. There is no long-term service contract.
We want you to remain a member because Your Home Heroes makes owning your home easier—not because you are locked into an agreement. If your needs change, you can cancel your membership.
What Membership Is — and Isn’t
Membership is: proactive maintenance, continuity, documentation, trusted coordination, and one reliable place to start when your home needs attention.
Membership isn’t: a home warranty or unlimited repair plan. Repairs, projects, materials, and outside contractors outside included services are quoted separately.
We’ll always explain the cost before additional work begins.
Cancel Anytime
Stay because we’re useful—not because you’re locked in. There is no long-term service contract.
Stop Managing Your Home One Problem at a Time.
Build one trusted relationship with a team that gets to know your home.
QUESTIONS ABOUT MEMBERSHIP?